EMPLOYMENT OPPORTUNITIES - Icetown Carlsbad

Facility Coordinator/Manager

Position Summary: The Facility Coordinator/Manager oversees the maintenance and operational efficiency of Ice Realm. This includes overseeing the Zamboni crew, ice quality, building maintenance, and training staff.

Key Responsibilities:

Manage the Zamboni crew and ensure optimal ice quality.
Oversee building maintenance and repair schedules.
Train staff on operational procedures and safety protocols.
Prepare and submit operational reports.
Maintain maintenance logs and shared project reports.
Other duties as requested by the leadership and management team.
Coordinate with other departments to support rink events and programs.

Qualifications:

Experience in facility management or a similar role.
Knowledge of ice rink operations and maintenance.
Strong organizational and training skills.
Ability to work in a physically demanding environment.

Application Form

Operations Supervisor

Position Summary: The Operations Supervisor manages the daily operations of Ice Realm, including staff supervision, shift management, and ensuring a high-quality guest experience. This role supports the Operations and Facility Coordinator/ Manager in maintaining efficient rink operations.

Key Responsibilities:

Supervise and manage rink staff during assigned shifts.
Oversee guest services and ensure customer satisfaction.
Coordinate with maintenance and operations teams to ensure facility upkeep.
Oversee scheduling and shift assignments.
Assist in staff training and development.
Address and resolve customer inquiries and issues.

Qualifications:

High school diploma or equivalent; post-secondary education preferred.
Experience in a supervisory role, preferably in a recreational facility.
Strong interpersonal and leadership skills.
Ability to work flexible hours, including evenings and weekends.

Application Form